FAQ

1. TasselRue is a unique name. Where does it come from?

Tassel rue is actually a wildflower that grows in the state of VA. It's part of the Buttercup family and one of the Buttercup's meaning is "humility"which is a characteristic we value here at TasselRue.  Here's a picture of Tassel rue in its native surroundings.  

 2. Is your jewelry sterling silver plated or sterling silver? Is it hypoallergenic?

All our jewelry is sterling silver including the bezel, chain, jumprings, clasp, and logo tag and yes, it's hypoallergenic. 

3. Do you use real stones?

Yes, we use real stones. Some are widely known like Emerald and Sapphire and others many people have never heard of before like Apatite and Moss Kynite. All are beautiful in their own special ways! 

4. How do I take care of my TasselRue jewelry? 

There are several things you can do to make sure your TasselRue jewelry continues to look beautiful! 

A. Don't wear it while exercising, swimming, or in the shower. 

B. Put it on last after lotion, perfume, hairspray, etc. has been used.

C. Use a special silver cloth to polish your items, but a lint-free flannel, microfiber, or other soft nonabrasive cloth will do as well. Do not use paper towels or tissues to polish your jewelry because they can scratch the silver.

D. Gently wipe it clean after wearing. Do not pull on the chain because you could weaken and stretch the links. 

E. Place jewelry in an airtight plastic storage bag along with the anti-tarnish square and place that in the enclosed bag. Store in a dark area away from sun. Do not store multiple sterling silver items in the same bag because they could scratch each other. 

F. Wear it! Did you know that the oils in your skin will "clean" the silver and keep it shiny? 

5. Oh no! My tracking number showed that the package was delivered but I didn't receive it. 

Many times we are able to track a package down by calling the post office and doing a bit of extra sleuthing but unfortunately, sometimes packages get stolen by people called, "porch pirates". Please make sure your package is being delivered to a safe location. Unfortunately, we cannot be held responsible for porch pirates' bad decisions. 

6. Do you ship internationally? 

As of now, we only ship to the USA and Canada. 

7. I really love TasselRue! How can I stay up to date on new sales, sneak peeks, VIP coupons, etc.? 

Definitely sign up for our newsletter! Don't worry! We won't flood your inbox and you are welcome to unsubscribe at any time. 

Please e-mail us at hello@tasselrue.com if you have any other questions! We love hearing from you! 

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